Delivery Times & Rates
Here's everything you need to know about how Petly ships your order, estimated delivery times, and what to expect after checkout. If you still have questions, check our FAQ or contact us.
United States
StandardDelivery times are estimates and may vary during peak seasons or for remote areas.
Canada
StandardBusiness days exclude weekends and public holidays.
Europe & UK
StandardSee the country-by-country breakdown below for the most accurate estimates.
Shipping Rates
Simple, transparent pricing — no surprises at checkout.
Standard shipping to all available countries. Tracking included on every order.
Free standard shipping automatically applied at checkout. No code needed.
No handling fees, no surprises. The price you see at checkout is the price you pay.
Estimated delivery times by country
These estimates start after your order is processed and shipped. We aim to ship quickly, but delivery windows can vary based on destination and local carrier handling.
| Country | Shipping method | Estimated delivery | Tracking |
|---|---|---|---|
| United States | Standard | 7–14 business days | Included |
| Canada | Standard | 7–11 business days | Included |
| United Kingdom | Standard | 7–14 business days | Included |
| Germany | Standard | 10–17 business days | Included |
| Netherlands | Standard | 10–17 business days | Included |
| Spain | Standard | 10–17 business days | Included |
How shipping works
After checkout, you'll receive an order confirmation email. Once your package ships, we'll email your tracking information.
Order placed
We confirm your purchase and start preparing your items.
Processing
Typical processing time is 1–3 business days.
Shipped + tracking
You'll receive a tracking email as soon as it's on the way.
Delivered
Final delivery is handled by local carriers in your country.
Tracking, customs & delivery notes
Tracking is provided for all shipments. Please note that delivery scans can take 24–72 hours to update after dispatch. Depending on your location, customs processing or local carrier handoffs may impact delivery times.
Need help with your order?
We'll point you in the right direction and respond as fast as possible.